We’ve all had those hilarious, impossible requests. Share the funniest or most bizarre thing a customer has ever asked you to do!
Had a guy who wanted me to ‘fix the internet’ by making the Wi‑Fi stronger, so now I immediately pull up https://www.speedtest.net on their device and the ISP status page and walk them through the modem lights — takes about a minute and turns it into a real plan. Sometimes it’s our switch, so I keep a spare; what’s your quickest tell that it’s not on your network?